Courses

In any business all staff need to understand the fundamentals of sales and exceptional customer service.  Whether your role is the first impression a client has to your business or the lasting impression they are left with, to succeed in the current climate we must be exceptional across the board. 

Exceeding expectations is what brings clients back.

Courses: Andrew Mearns & Associates have an extensive suite of courses suitable for all employees, management, frontline sales professionals, Call Centre personnel, Customer Service Representatives and Sales Leaders. Once we have taken the time to understand your business needs then we will recommend a coaching programme that will explode your company’s sales, profits and customer satisfaction.

Employee Engagement & Culture:  The biggest issue we need to address to achieve phenomenal success is high employee engagement and a brilliant culture. Once this is achieved you can then look at any skill based coaching that is needed to enhance high performance. We did extensive research into what programs we could align with to get the biggest change for our clients in this area. Nothing compared with the highly effective and unique Engage & Grow programs that generates amazingly quick results. Results are tangible, measurable and GUARANTEED.The Engage & Grow program is ideal for SME’s to Corporates, especially those that have invested in traditional training, one on one coaching and they still aren’t getting the results they desire. 

Executive Leadership: Due to Andrew's inspirational style he has a proven track record of giving managers the tools, skills and measurement systems to motivate and lead their teams to success beyond what they thought possible.

Sales Collateral: One of the reasons Andrew’s Teams have consistently achieved the highest sales figures in their respective industries is due to his ability to be able to design and implement Sales Collateral  and winning Scripting material.

Sales Analysis: Andrew Mearns has a proven ability to go into any sales organisation and quickly evaluate and analyse what needs improving and then design a winning strategy.

Keynote Presentations: If you want your sales organisation to hear from somebody who communicates their extensive practical experience and knowledge in an inspiring, motivational and entertaining way, contact Andrew Mearns & Associates

Andrew Mearns works with organisations in Australia and New Zealand.